Choosing the right energy broker can make a big difference in how much your business pays for gas and electricity. Whether you're running a small shop or managing a large building, asking the right questions helps you avoid costly mistakes. A good broker doesn’t just find rates, they offer advice, explain options, and help manage your energy needs long term.
Before signing any deal, here are important questions every business should ask.
1. Are You Independent or Tied to One Supplier?
Many people don’t know that some gas and electric brokers only work with a few suppliers. That means they might not show you the best options. Always ask if the broker is independent and works with multiple suppliers. A broker with access to many companies can help you compare more deals and find better savings.
2. What Types of Energy Plans Do You Offer?
There are different kinds of energy rate plans. Some are fixed, others follow the market. Ask your broker to explain each option clearly:
Fixed rate: Price stays the same for the contract period.
Index rate: Price changes based on the market.
Block & index: A mix of both, good for larger businesses.
A reliable energy brokerage professional will help you pick the right fit based on your business size, usage, and goals.
3. How Do You Get Paid?
This is a key question many forget to ask. Brokers make money through supplier commissions or direct fees. A trusted gas and electricity broker should be open about how they’re paid. Transparency helps you understand if their advice is based on what's best for you or what gives them the highest commission.
4. Will You Show Me the Full Breakdown of Quotes?
Your broker should give you a detailed quote that includes:
Price per kWh or therm
Contract length
Any extra fees or penalties
Terms for cancellation or early exit
Don’t accept vague numbers. A real energy brokerage company makes sure everything is clear and easy to compare.
5. How Do You Monitor the Market?
Energy prices go up and down. Ask how the broker keeps track of market changes and how they’ll advise you when it’s the right time to renew or lock in a rate. A smart energy brokerage firm doesn’t just sell a contract and walk away they help you manage energy costs over time.
6. What Happens After I Sign the Contract?
A good broker stays involved after the sale. Ask if they offer:
Account support
Usage tracking
Help with billing issues
Contract renewal reminders
Long-term energy brokerage services should include support, not just a one-time deal.
7. Can You Help with Audits or Energy Efficiency?
Ask if the broker can help you spot billing errors or give advice on lowering usage. Many gas electric brokers also provide free utility audits or review your account to find hidden savings. This shows the broker cares about your results, not just the sale.
8. What Types of Clients Do You Usually Work With?
Find out if the broker has experience in your industry. For example, energy needs are different for restaurants, office buildings, or warehouses. A broker who knows your type of business is more likely to offer smart and customized advice.
9. How Often Will You Review My Contract?
Some brokers check in often. Others may forget after the first deal. It’s best to work with someone who does regular reviews maybe every 6 or 12 months. This helps you stay ahead of market changes and avoid surprises in your energy bills.
10. Can You Explain the Contract in Simple Terms?
A trustworthy energy broker should explain everything clearly. If they rush or use confusing words, that’s a red flag. Ask them to walk you through the full contract so you know exactly what you're signing.
Final Thoughts
Asking these questions can help you avoid hidden fees, poor service, and expensive energy plans. A reliable gas and electric broker does more than just find a rate they guide, support, and help your business grow smarter.
If you're ready to work with a team that offers clear advice, fair pricing, and ongoing support, reach out to Great Energy 1 your trusted energy brokerage partner.
